Captain Cooks Casino has garnered popularity for its extensive game selection and trusted reputation among players.
The terms and conditions at Captain Cooks Casino are reasonably clear. However, some information, such as transaction fees, could be more transparent.
Despite its somewhat dated design, Captain Cooks Casino boasts a user-friendly interface, making navigation a breeze.
Captain Cooks Casino has an efficient live chat and email support available 24/7. However, the absence of phone support is a drawback.
Summary
Most popular slots at Captain Cooks Casino
Details
Casino Features
Game Offerings
Game Types
Blackjack 
Baccarat 
Roulette 
Live Casino
Slots
Poker Providers
Gold Coin Studios
Gameburger Studios
Aurum Signature Studios
MahiGaming
Microgaming
Payment
Payment Options
Bank Transfer 
ecopayz 
Flexepin 
Google Pay 
Deposit
Withdrawal
Customer Service
Live Chat
Captain Cooks Casino Review
Captain Cooks Casino may be your ticket to adventure if you’re seeking a voyage into online gambling. This online casino has been around for decades, back when casinos like these were unheard of and only offered a handful of games. Today, it’s a veteran of the online gambling industry and a trusted site for Ontario players. This review highlights its strengths and weaknesses and why it’s a choice for Ontario players.
What you’ll find in this Captain Cooks Casino Review
Our Captain Cooks Casino review includes all points to know before starting your gaming journey, such as safety, registration process, payment methods, and more.
- Safety, licensing, and trustworthiness
- Responsible gambling policy
- Register a new account
- Payment methods
- Games available
- Withdrawal policy
- Customer support
- Overall casino experience
Captain Cooks Casino Safety, Licensing, and Trustworthiness
This casino is a seasoned player in online gambling, making it a trusted site to gamble. Additionally, the casino is licensed by multiple entities.
Captain Cooks Casino Licences
Apollo Entertainment Ltd is regulated by the Alcohol and Gaming Commission of Ontario and operates in agreement with iGaming Ontario.
What makes Captain Cooks Casino safe?
To begin with, the casino holds a valid license, which guarantees the site’s integrity. But here are other reassuring things the casino does to keep its players safe:
- Has eCOGRA’s approval that ensures fair gameplay and adherence to the code of conduct.
- Employs the standard 128-bit SSL encryption protocol to protect all sensitive information.
- All transactions go through private channels, meaning no unauthorized personnel can access or share your data with third parties.
| Captain Cooks Casino provides peace of mind |
|---|
| The site is reliable and ensures the fairness of games and data protection. |
Responsible Gambling Policy at Captain Cooks Casino
Captain Cooks Casino prioritizes responsible gambling, offering tools such as:
- Cooling-off periods from 24 hours to 6 weeks.
- Self-exclusion period of 6 months.
- Setting deposit limits.
- Links to problem gambling organizations.
| Responsible Gambling Policy in Place |
|---|
| You’re guaranteed a safe and enjoyable gambling environment at this casino. There’s a dedicated, responsible gambling page with tools, links, and tips on how to play within your limits. |
Register a New Account With Captain Cooks Casino
Online casinos should always have a hassle-free registration process if they want to hook players right from the start. We confirmed we opened an account in seconds, and the process was fairly simple.
We summed it up in the following steps:
- On the homepage, click on the ‘Register‘ button.
- Enter your details, such as your name, last name, date of birth, email address, etc.
- In the next window, enter your mailing address and postal code.
- Enter your phone number and accept the Terms and Conditions.
- You’re in!
Captain Cooks Casino Required Documents and Information
We weren’t asked for documents when we created the account. However, the casino will ask for a selfie and documents later, for example, when it’s time to withdraw your funds. These may include:
- Proof of ownership of a financial account.
- Copy of a government-issued ID.
- Copy of documents confirming your residence, such as a utility bill.
| Straight-up registration process |
|---|
| We appreciate the straightforward registration process at this casino— it shouldn’t pose any challenges for residents of Ontario. |
Captain Cooks Casino Payment Methods
There are numerous deposit and withdrawal methods at Captain Cooks Casino. They accept most credit and debit cards, like Visa and MasterCard, e-wallets, prepaid vouchers, and Ontario’s favorite—Interac. The minimum deposit for all payment methods is $5.
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Visa / Mastercard / JCB | $5 | $49,000 / daily | Instant | Up to 3 days |
| Interac | $5 | $25,000 / daily | Instant | 1 — 3 days |
| Instadebit | $5 | $20,000 / daily | Instant | 1 — 3 days |
| eCheck | $5 | not stated | Instant | 2 — 3 days |
| PaySafeCard | $5 | n/a | Instant | n/a |
| Instant Bank Transfer | $5 | $25,000 / daily | Instant | 6 — 10 days |
| MuchBetter | $5 | no daily limits | Instant | 1 — 3 days |
| Google Pay | $5 | $4,000 / Weekly | Instant | 1 — 3 days |
| NeoSurf | $5 | not stated | Instant | 1 — 3 days |
| iDebit | $5 | $9,999 / daily | Instant | 1 — 3 days |
| Flexepin | $5 | not stated | Instant | 1 — 3 days |
| Payz | $5 | no daily limit | Instant | 1 — 3 days |
| Good choice of payment methods |
|---|
| The diverse range of payment options at Captain Cooks Casino is a plus, ensuring flexibility for players in Ontario. |
Top Casino Games at Captain Cooks Casino
We’ve enjoyed the casino’s interface so far. It’s simple and easy to navigate— perfect for new starters. They can browse the game collection without distractions and choose between slots, table games, video poker, and live casino games.
Are Branded and Exclusive Games Available?
No exclusive games are available at this casino at the time of writing.
Popular Slots Ontario Players Can Enjoy at Captain Cooks Casino
Online slots take up most of the space in the casino lobby. Microgaming is the main supplier, as well as all its partner studios.
Players might think they’re missing out on games from other famous developers like NetEnt and Play n’ GO. However, the amount of slot titles (650+) is big enough to make them think otherwise. Players can choose between classic 3-reel and 5-reel slots like Froot Loot and Break da Bank, try their luck at one of the 9 jackpot slots such as Immortal Romance Mega Moolah and Mega Vault Millionaire, or try new releases and popular slots.
The Thrill of Live Dealer Table Games at Captain Cooks Casino
There are over 90 table and live dealer games at this casino powered by Evolution— a decent collection.
Live roulette and live blackjack take the lead with over 30 games each, including popular variants like American roulette and Atlantic City Blackjack. But it doesn’t stop there. Baccarat players can explore the titles available, and poker fans can play their best hands at several live poker games, like Jacks or Better and Deuces & Joker Power Poker.
Exhilarating Game Shows at Captain Cooks Casino
Oops! We didn’t find any game shows when performing our review.
Game Providers Available at Captain Cooks Casino
As mentioned earlier, Microgaming and Evolution are the casino’s main game providers. These two names are well-known for their high-quality products and cover all bases regarding game variety and ways of entertainment.
| Decent game collection |
|---|
| The casino’s game library provides ample entertainment options. From online slots to poker, players are bound to find epic titles and an enjoyable play experience. |
Withdraw Your Winnings From Captain Cooks Casino
It’s always wise to check if your preferred withdrawal method is available at any casino you sign up at with. If your account is verified, withdrawing your funds should be straightforward.
Steps on How to Withdraw from Captain Cooks Casino
- Log in to your account and select ‘Bank.’
- Select the ‘Withdraw‘ tab.
- Select the payment method and enter the withdrawal amount.
- Every withdrawal request undergoes a 48-hour approval process.
Other important information on withdrawals
Captain Cooks Casino won’t charge any fees on your withdrawals, except for Bank transfers. In this case, the casino will charge $50 for withdrawals up to $3,000 and $100 for withdrawals over $3,000.
| Withdrawal amounts are slightly higher than in other online casinos. |
|---|
| You might be disheartened by the minimum withdrawal amount ($50). If you choose Bank transfer, the minimum withdrawal amount is $300. |
Captain Cooks Casino Customer Support
Captain Cooks Casino offers 24/7 customer support via live chat and email. While efficient, the absence of phone support may be a drawback for some players.
The site also offers a FAQ page with answers to the most common queries related to payments, account registrations, responsible gaming, etc.
| Contact: | Average Answer Time | |
|---|---|---|
| [email protected] | < 24 hours | |
| live chat | live chat widget | 1 minute |
| Quick and efficient customer support |
|---|
| We reached the casino’s customer support via live chat and received help almost instantly. Email support took a few hours. |
The Overall Play Experience at Captain Cooks Casino
Captain Cooks Casino has a simple and user-friendly website. While it might look old-fashioned compared to newer casinos, it’s easy to use. Some might even find its classic design charming.
Thanks to the website’s layout and the Search bar at the top, finding your favorite games is a breeze. It usually takes a few clicks to get into playing mode.
About performance, there’s nothing to complain about. Games load quickly and ooze top-notch sound and graphics.
Captain Cooks Casino Mobile Experience
Nowadays, people carry mobile phones in their pockets without a miss. Good gaming sites understand the convenience of this and invest in ensuring that their websites perform well on these devices.
Using Captain Cooks Casino on your phone, it’s still a fantastic experience, even on a smaller screen. You can play many games on the mobile version, like slots, poker, roulette, and more, without any problem. If you have an Apple device, we suggest accessing the casino via Safari and Google Chrome on Android devices.
| No mobile app, but that’s OK. |
|---|
| While there’s no casino app, the casino works seamlessly on mobile devices. |
Know the Ropes
We trust our Captain Cooks Casino review answered your doubts. If you’re considering joining, rest assured it’s a safe site with a user-friendly interface, efficient customer service, and various payment methods.
But is it the best option? We leave that for you to decide. The casino could improve its design and incorporate new game providers. However, the casino guarantees hours of entertainment to Ontario players.