Grand Mondial Casino has been entertaining customers for many years and is part of the Casino Rewards Group.
The Grand Mondial Casino site uses clear language in its explanations and terms so the player knows where they stand.
The Grand Mondial Casino site is well-designed, and the Android app is a convenient option for mobile access.
The live chat agents at Grand Mondial Casino are polite and provide useful information. However, email responses are slow.
Summary
Most popular slots at Grand Mondial Casino
Details
Casino Features
Game Offerings
Game Types
Blackjack 
Baccarat 
Roulette 
Live Casino
Slots
Poker Providers
Gold Coin Studios
Gameburger Studios
Aurum Signature Studios
MahiGaming
Microgaming
Payment
Payment Options
Google Pay 
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Customer Service
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Grand Mondial Casino Review
While it would be easy to focus on all the fun Ontario players can have at the casino, we kept our Grand Mondial Casino review balanced by including several practical points. We followed this comprehensive list of steps to provide an accurate picture.
- We checked the safety measures and licence
- We tested the registration process
- We reviewed the available payment methods
- We explored and evaluated the game selection
- We reviewed the withdrawal process
- We tested the customer support channels
- We rated the overall play experience
Grand Mondial Casino Licensing, Safety and Trustworthiness
No matter how much a casino dazzles, it needs to be a safe and legal option for Ontario players. We’ve explored the casino’s security measures, licences and reputation.
Grand Mondial Casino – Licences
Is Grand Mondial Casino Safe?
We know the telltale signs to look for to determine if a casino is safe, and we’re pleased to say we saw them during our review.
- Secure transactions are ensured through 128-bit encryption.
- Encryption and password protection are used to keep personal data safe.
- The casino uses a Random Number Generator (RNG), and the fairness is checked by eCOGRA.
| On Firm Footing |
|---|
| The casino has a long reputation in the industry and all the signs of a safe site. We’re pleased to see the AGCO and iGO licences, as well as the eCOGRA certification. |
Responsible Gambling at Grand Mondial Casino
The casino demonstrates a severe commitment to responsible gambling. Ontario players will find advice on how to spot problem gambling behaviours, including a self-assessment test.
The casino provides a link to the support organization ConnexOntario. You can use account controls, including loss limits, deposit limits, taking a break and setting self-exclusion periods.
| Comprehensive Player Protections |
|---|
| The casino encourages players to set limits and get help when needed. That information isn’t limited to the responsible gambling page, which shows that player protection is a priority. |
How To Register at Grand Mondial Casino
The fun starts after you create an account at the casino. These steps will help to make it a smooth process.
- Head to the casino and click to register
- Enter your name and email address
- Add your date of birth and gender to the available fields
- Create a password
- Provide your address and mobile number
- Review and accept the terms and privacy policy
- Launch your account
Documents and Information Required By Grand Mondial Casino
Before you deposit or withdraw, the casino will ask Ontario players to verify their accounts. It might request any of the following documents.
- Proof of ownership of financial accounts, such as a copy of your card
- Valid ID, such as a driver’s licence or passport
- Proof of address, such as a recent utility bill
| Meeting High Standards |
|---|
| The registration and verification procedures are what we’d expect from a secure site. We’re happy that each step is explained clearly so that there are no delays. |
Grand Mondial Casino Payment Methods
During our review, we discovered that the site accepts many different payment methods, including methods that are convenient for Ontario players. They range from Interac and InstaDebit to MuchBetter and iDebit.
| Payment Method | Min Deposit | Max Withdrawal | Average Deposit Time | Average Withdrawal Time |
|---|---|---|---|---|
| Interac | $10 | No Limit | Instant | 4-5 working days |
| Visa | $10 | No Limit | Instant | 4-5 working days |
| Mastercard | $10 | No Limit | Instant | 4-5 working days |
| iDebit | $10 | No Limit | Instant | 4-5 working days |
| InstaDebit | $10 | No Limit | Instant | 4-5 working days |
| MuchBetter | $10 | N/A | Instant | N/A |
| Apple Pay | $10 | N/A | Instant | N/A |
| Google Pay | $10 | N/A | Instant | N/A |
| Instant bank transfer | $10 | N/A | Instant | N/A |
| Ontario-Friendly Payments |
|---|
| We’re impressed by the minimum limit and the range of methods that are convenient for Ontario players. Plus, the lack of maximum limits means whatever you win is easily obtainable in one transaction. |
Games To Explore at Grand Mondial Casino
The casino has over 500 games, which fall into several different categories. They include slots, table games, progressive jackpots, video poker, live casino and other games.
The search function is a helpful option for exploring your options. Plus, you can browse featured games, new titles, and hot and cold slots from the homepage. We’ve tested the different game types to understand the playing experience better.
Exclusive and Branded Games
Not only does the casino have early-release titles, but we also found many exclusive games. During our review, as was Lucky Bonanza Cash Spree, Chronicles of Olympus II: Hades was available on early release.
As for exclusive games, we recommend trying Cash Rewards Megaways, Casino Rewards Midnight Assassin and Casino Rewards Mega Money Wheel. There are plenty of hot branded titles to play, too. Game of Thrones Power Stacks is one of our favourites.
Slots We Recommend at Grand Mondial Casino
We love that you can filter the slots by paylines and reels. The themes of the games are varied, with animals, mythology, sports, supernatural and luck-themed options.
Additionally, you’ll find several entertaining features, including Link & Win, Multi-Chase, Megaways and multipliers. We recommend the all-time classic Break Da Bank, as well as Book of Oz, Gold Blitz Extreme, Immortal Romance and 9 Masks of Fire.
Don’t miss the progressive jackpots, including Casino Rewards Treasure Chest. Plus, there are some Maple Moolah editions for Ontario players, such as Gold Factory Jackpots and Thunder Struck II.
Live Dealer Titles You Can Play at Grand Mondial Casino
A small array of live titles is available from Microgaming (now Games Global) partner studios, which you can access by selecting the live casino lobby tile.
While the selection is small, there are different formats to enjoy, including live roulette, poker, blackjack and baccarat. We found that the live dealers were friendly and professional, and the streams are of excellent quality, linking you to sophisticated studios.
Top Game Providers Featured at Grand Mondial Casino
The casino is powered by Games Global. The titles you have access to all come from this well-respected software provider and its partner studios, all of whom have a long reputation in the industry. We’ve listed some of the studios that it partners with to deliver content.
- All For One
- Pear Fiction
- SpinPlay
- Alchemy Gaming
- Hammertime
| Excellent Library Focused on Slots |
|---|
| We’re impressed by the exclusive games, jackpot titles and the slots. However, we’d like to see a more extensive selection of live dealer games and the addition of game shows. |
Withdraw Your Winnings When Playing at Grand Mondial Casino
Ontario players can initiate a withdrawal from the banking page. Remember to verify your account first, though.
How To Withdraw from Grand Mondial Casino: Step-By-Step Guide
Once you’ve had some fun, you’ll want to withdraw your winnings. With this step-by-step guide, you can submit your request in no time.
- Log in to your account
- Visit the banking page
- Select withdraw
- Choose from the methods available
- Enter the amount to withdraw and connect to your payment method
- Review the details and confirm
Other Important Information To Keep in Mind
The minimum withdrawal amount for Ontario players is $50. It’s worth keeping in mind that the casino takes 48 hours to review and approve withdrawal requests. After that, your funds should be released to you on the same day, but they can take up to three working days to reach you, depending on the payment method you choose.
| Reasonable Efficient Processes |
|---|
| Overall, the withdrawal process is straightforward. However, we would like to see a lower minimum limit and requests approved in 24 hours instead of 48. |
Grand Mondial Casino’s Customer Support
You can contact the casino via email or live chat. Only registered players can use live chat, and the first response is from a bot before you join the queue for a live agent.
Once connected, we found the staff incredibly friendly, polite and helpful. Nothing was too much trouble.
| Contact | Average Answer Time | |
|---|---|---|
| support@crhelpdesk,com | Within 48 hours | |
| phone | N/A | N/A |
| live chat | Available from the contact page 24/7 | 8 minutes |
| @MondialGrand | N/A | |
| N/A | N/A |
The casino is available in English and French. There isn’t a help centre, but the FAQ page has some helpful information. Keep in mind that most of it is general, as it’s addressed to international audiences, not just Ontario players.
| Mixed Impressions |
|---|
| In some respects, we’re very happy with the customer support, as the live chat agents are very helpful. On the other hand, that service isn’t available to non-registered players, and the email response time is relatively slow. |
The Overall Play Experience at Grand Mondial Casino
Several aspects of the casino’s design make it a pleasure to play there. The interface is clean, with black pages, white text and gold hints, making it attractive and sophisticated.
The menu bar is present at the bottom of the screen, allowing you to quickly move between the games, banking, help and other pages. We like that you can add games to your favourites, and we found that most titles load quickly.
Grand Mondial Casino Mobile Experience
Ontario players can access the mobile casino from your devices. If you’re an Android user, you can download the official app from the casino.
An iOS app is in the works but wasn’t available at the time of our review. You can still visit the casino through your mobile browser and access all the same games.
| Appealing Site and Functional Design |
|---|
| The desktop and mobile sites work well and are easy to navigate. We like that there’s an Android app, and iOS users will have that option, too. |
A Classy Casino
Grand Mondial Casino has a classic continental casino feel but with modern gameplay. We like the exclusive games, range of slots, convenient payment methods and low minimum deposit limits.
However, we’d like to see a lower withdrawal limit and more live casino games. Overall, we rate it 7/10.
Other Casinos to Explore If You Like Grand Mondial Casino
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Frequently Asked Questions
